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This course can no longer be booked.
Customer Services - Exceed expectations
Our Customer Services course provides you with exceptional day-to-day skills by putting people first
EndedEndedeLearning online
19.99 British pounds
£19.99
Service Description
This course is popular with people already in a customer service position or looking to gain some further knowledge of providing an exceptional service to clients / consumers / vendors / buyers. Remember everyone you have contact with in your job position could be classed as a customer. Agenda: 1. Communication 2. Effective Listening 3. Relationship Building 4. Time Management 5. B2C (Business to Customer) and B2B (Business to Business) 6. Products and Services Knowledge 7. Strategic goals (measuring customer feedback)
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